Infrastructure and Cloud Solutions

Helpdesk Support Specialist:

Desktop operating system maintenance
Desktop operating system troubleshooting
Desktop connectivity troubleshooting
Application installation and support
Printer installation and support
Client VPN installation and support
Microsoft Office Suite Support
Desktop anti-malware administration and resolution

HSS & Security:

Advance desktop troubleshooting (HSS+)
AD Administration
O365 Administration
Auditing Windows security logs
Auditing Firewall logs
Auditing spam filter logs
Auditing & managing various AV solutions
License Management
Managing EDR & MDR solutions
L1 incident response such as (Cleaning Virus infections, Closing open ports on firewalls, disabling compromised accounts etc.)

System Administrators:

Experienced in servers and networking
Windows Server support
Advanced desktop troubleshooting
Windows Server administration
Active Directory administration
Office 365 administration
Microsoft Exchange 2010 and higher administration
Backup administration
LAN/WAN troubleshooting and diagnosis
Basic private and public cloud administration
Server and network alert remediation
Anti-malware administration and resolution

Cloud Engineer (AWS & AZURE):

Advance desktop troubleshooting (HSS+)
AD Administration
O365 Administration
Manage Cloud identities and governance
Manage Cloud storage
Manage Cloud compute resources
Configure and manage virtual networking in the Cloud
Monitor and back up Cloud resources

Professional Services

CLOUD Computing (AWS, Azure, Google Cloud, Rackspace):

AWS, Azure, GCP & Rackspace
Cloud Readiness Assessment
SaaS Migration
Recommendations and Strategies
Risk Assessment
Reference Architecture
0365 Migration
IaaS Migration

Single Sign on (Okta Identity Cloud & Microsoft Azure AD):

Integrate Application with SSO
Compatibility with On-premise and Cloud Apps
Support SAML & O-Auth2 Protocol
Service Providers like Okta and Microsoft Azure AD

Windows:

Active Directory and Domain management
Group policy management following best practices
Windows Server Management
Server Health checkup
Virtual Desktop Infrastructure
DFS/ADFS management and configuration
SQL server installation and management
Backup Management of SQL
Custom VPN configurations
Web Servers (Various: IIS, Apache, Nginx, Lighttpd, Tomcat)
DNS and DHCP Server Management
Set up and Configuration of the OS
Server Security Review and Lockdown
WSUS Server for patch management
Active Directory site Design
Installation and configuration of Windows
Terminal Server

Monitoring:

Automated Monitoring
Availability Monitoring (Uptime) Server and Network
Utilization Monitoring – CPU, Memory, Storage, Bandwidth
Log Monitoring – Error Logs, Audit Logs
Alert Notifications
Performance Monitoring

Linux:

Lamp server
Web Servers (Apache Tomcat, NGNIX)
LINUX Domain Controller configuration
SAMBA configuration
Mail server
Proxy server
Virtualization – KVM, PROXMOX with HA

Windows SharePoint:

Installation and Farm configuration
Search configuration
Custom workflows
Document Management System (DMS)
Design
Consultation

MAIL Server (MS Exchange, O365):

O365 – Migrate to O365 with Cutover, Staged and Hybrid – Migration
MS Exchange ( HA and DAG)
Gsuite
Rackspace
Go Daddy
Zimbra

Vulnerability Management:

Vulnerability Program Management
Vulnerability Scanning
PCI Scanning
Web Application Scanning
Policy Compliance

Security Monitoring:

Log Management & Compliance Reporting:

Seamless Search Functionality
Powerful Reporting
Scalable Approach

Security Monitoring:

Identify Cyber Threats
Maximize Visibility
Leverage Expertise

Virtualization (VMware, Hyper-V):

VMware – Design and Architect, Disaster Recovery and Backup, ESXi Server, VMWare
Converter Migrations, Vcenter Microsoft (Hyper-V) – Configuration of Hyper V environment,
Managing Hyper-V environment following Best practices, Managing Hyper-V clustering,
Configuration of High Availability, Data Protection Manager, Virtual Machine Manager
Endpoint Protection, Operations Manager.
Linux – KVM, Proxmox with HA

Network Operations Center Services

NOC Services:

Network monitoring and management:
This involves monitoring the network to identify and resolve issues before they become
major problems, as well as managing network devices, such as routers and switches
Server monitoring and management:
This includes monitoring and managing servers to ensure they are running at peak
performance and are secure
Application monitoring:
This involves monitoring applications to ensure they are running smoothly and addressing
any issues that arise. Helpdesk services: This includes providing technical support to endusers who need assistance with IT-related issues
Backup and disaster recovery services:
This involves ensuring that data is regularly backed up and can be restored quickly in the
event of a disaster
Security services:
This includes monitoring and managing security systems to protect against cyber threats
and unauthorized access to the network
Performance tuning:
This involves analyzing the network and making adjustments to optimize performance
Reporting and analytics:
This includes generating reports on network performance, availability, and security, as well
as analyzing data to identify trends and areas for improvement

+91 9872111819