Technical Support

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Technical Support

Keeping Systems Stable, Secure, and Scalable.

Your Oracle Fusion environment is only as strong as the team maintaining it.
Faramond’s Technical Support practice ensures that every integration, extension, and interface works flawlessly across environments — from Development to Production.

Our experts handle incident resolution, patch management, and performance tuning while adhering to Oracle’s security and release management best practices.
We also provide proactive monitoring for APIs, OIC integrations, VBCS extensions, BI reports, and ATP databases — ensuring early detection before issues affect operations.

What We Deliver

24×7 technical support for Oracle Fusion and integrated applications

OIC and VBCS extension maintenance and incident resolution

Application patching, quarterly update validation, and regression testing

Database and middleware monitoring for performance and uptime

Change management, version control, and documentation governance

Why Faramond

Our AMS consultants bring a decade of delivery experience across industries — managing complex Fusion ecosystems for clients in manufacturing, BFSI, and government sectors.
We don’t just “fix” issues; we prevent them by aligning proactive monitoring, analytics, and Oracle SR management into a single service model.

Engagement Approach

We offer flexible models — dedicated support pods, hybrid onsite–offshore teams, or ticket-based T&M services.
Each engagement includes SLA-driven response times, escalation paths, and transparent reporting dashboards so you always know what’s happening and why.

Connect with Faramond’s technical AMS team to stabilize and optimize your Oracle Fusion environment.

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