Oracle Digital Assistant (ODA)

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Oracle Digital Assistant (ODA)

Conversational AI That Speaks the Language of Your Enterprise

Oracle Digital Assistant is more than a chatbot — it’s an intelligent interface for your entire business.
Faramond designs and deploys ODA solutions that connect employees, customers, and systems through natural, context-aware conversations across web, mobile, and voice channels.

What We Deliver

ODA design, development, and multi-channel deployment

Integration with Oracle Fusion ERP, HCM, SCM, and third-party CRMs

NLP training for domain-specific conversation intents

Voice and chat integration with Teams, Slack, and WhatsApp

Continuous learning and analytics dashboards

Industry IMPACT

Banking & Finance: AI-driven balance queries, transaction support, and account onboarding chatbots.

Insurance: claim filing, policy renewal, and customer advisory bots reducing call-center load.

Manufacturing: voice-driven production updates, parts ordering, and maintenance notifications.

Retail & E-commerce: conversational order tracking, product recommendations, and refunds.

Telecom: self-service assistants for plan management, usage insights, and complaint tracking.

Public Sector: citizen engagement bots for tax filing, document requests, and permit tracking.

Healthcare & Pharma: AI-driven patient help desks, doctor scheduling, and data entry automation.

IT / ITES: ticket automation, knowledge bots, and employee HR assistants.

Why Faramond

We combine Oracle’s AI capabilities with domain insight — building assistants that don’t just talk, but understand context. Our designs are secure, multilingual, and optimized for enterprise-grade workloads.

Give your users a smarter way to interact. Let Faramond design your Oracle Digital Assistant experience.

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