Client: Shivalik Small Finance Bank
Shivalik Small Finance Bank is a rapidly growing Indian bank expanding its digital footprint across onboarding, accounts, loans, and KYC journeys with Finacle as the core banking platform. To support this growth, the bank needed a modern integration layer that could securely standardize APIs, accelerate innovation, and ensure regulatory compliance across all customer-facing channels.
Oracle Integration Cloud
(OIC)
Oracle Service Bus
(OSB)
Oracle API
Gateway
Oracle Identity Cloud
Services (IDCS)
Oracle Autonomous
Database (ATP)
OCI Logging, Monitoring,
Alerts, APM
REST/SOAP Adapters,
File Adapters, ATP Adapter
Aadhaar/eKYC, NSDL, CIBIL,
CKYC API Vendors
Finacle Core Banking
(Integration)
APIs for onboarding, loans, and KYC were scattered across systems, leading to inconsistent behaviour and performance.
Each digital channel (mobile, web, partner, branch) was using different API versions, creating duplication of work.
Business teams relied heavily on IT teams for routine activities.
Manual routing, monitoring, and deployment caused delays in new feature rollouts.
KYC/AML compliance (Aadhaar, CKYC, NSDL, CIBIL, eKYC) required highly secure, audited, and traceable integrations.
Protecting customer PII while ensuring fast KYC validation was critical.
As the bank expanded into new digital services, the existing integration infrastructure struggled to handle increased volumes.
Lack of automated monitoring and alerting resulted in delayed issue resolution.
Multiple teams were rebuilding similar integrations due to lack of standardization.
No centralized catalog for APIs or reusable modules.
Faramond Technologies designed and delivered a modern, standardized, and secure integration foundation on Oracle Cloud—enabling the bank to scale its digital services confidently.
Implemented an enterprise-grade middleware using Oracle Integration Cloud (OIC) and Oracle Service Bus (OSB).
Centralized API mediation, routing, transformation, and orchestration.
Introduced a unified security policy framework for all APIs.
We modernized and standardized APIs across the bank’s digital ecosystem, including:
Adopted identity and role-based authorization using IDCS.
Implemented token-based access (OAuth/JWT).
Integrated API rate limiting, throttling, and advanced monitoring.
Established fully automated environments on OCI, including Dev, Test, UAT, and Production.
Set up CI/CD pipelines via Visual Builder Studio (VBS) for faster deployments.
Designed observability using OCI Logging, Monitoring, Alarms & APM.
Built a standardized API catalog with reusable connectors, schemas, adapters, and mapping templates.
Reduced new integration delivery time significantly.
Introduced versioning controls and workflow approvals.
Built connectors for third-party fintech, NBFC partners, KYC vendors, and loan verification agencies.
Used REST/SOAP adapters, File adapters, and ATP mappings.
Designed automation runbooks for L1/L2/L3 support.
Configured automated healing, alerts, and dashboarding.
Implemented 24×7 monitoring to ensure high availability.
1. Centralized & Secure Digital Integration Layer
Provided a unified platform for all customer-facing journeys.
2. Faster Customer Onboarding
Standardized APIs reduced onboarding time dramatically.
3. Improved Compliance & Auditability
Automated logs, secured KYC/AML integrations, and controlled access.
4. High Reliability & Operational Efficiency
OCI native monitoring and automation reduced downtime and manual interventions.
5. Reuse-led Cost & Effort Reduction
OCI native monitoring and automation reduced downtime and manual interventions.
6. Future-Ready Foundation
The bank can now rapidly launch new digital services and support growth with confidence.
